Comments on: Do Hoteliers Tweet? A Hotel Industry introduction to microblogging with Twitter http://www.hotelemarketer.com/hotel-internet-marketing/hotel-emarketing-best-practices/do-hoteliers-tweet-a-hotel-industry-introduction-to-microblogging-with-twitter/ Inspiration for the Digital Hotelier. The world of Hotel Internet Marketing, eCommerce, emarketing and Online Strategy Sun, 07 Mar 2010 03:07:22 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: manny http://www.hotelemarketer.com/hotel-internet-marketing/hotel-emarketing-best-practices/do-hoteliers-tweet-a-hotel-industry-introduction-to-microblogging-with-twitter/comment-page-1/#comment-479 manny Wed, 15 Jul 2009 06:15:31 +0000 http://www.hotelemarketer.com/hotel-emarketing-best-practices/do-hoteliers-tweet-a-hotel-industry-introduction-to-microblogging-with-twitter/#comment-479 Twitter is something very new for us, we are watching to see if there has been any real pick up in our business. Other Twitter members who are involved with the local chamber of commerce have taked notice. It isn't a costly marketing tool. I'd recommend it. I'm working with a company who handles the build out and posting of messages. Messages are posted daily, related to our hotel or events taking place in the area. www.twitter.com/hillsideinn www.twitter.com/wigwammotel Twitter is something very new for us, we are watching to see if there has been any real pick up in our business. Other Twitter members who are involved with the local chamber of commerce have taked notice. It isn’t a costly marketing tool. I’d recommend it.

I’m working with a company who handles the build out and posting of messages. Messages are posted daily, related to our hotel or events taking place in the area.

http://www.twitter.com/hillsideinn

http://www.twitter.com/wigwammotel

]]> By: Jonathan Moody http://www.hotelemarketer.com/hotel-internet-marketing/hotel-emarketing-best-practices/do-hoteliers-tweet-a-hotel-industry-introduction-to-microblogging-with-twitter/comment-page-1/#comment-443 Jonathan Moody Mon, 11 May 2009 10:52:09 +0000 http://www.hotelemarketer.com/hotel-emarketing-best-practices/do-hoteliers-tweet-a-hotel-industry-introduction-to-microblogging-with-twitter/#comment-443 Interesting post and comments. I think the hotel industry has to be open to extracting customer insight and engagement from the full range of social media out there - microblogging (e.g. Twitter and others), social networks (Facebook and mmany others), forums (where you often get more meaningful discussions) and blogs. This insight can feed into improving services, engaging with customers, marketing and communications on a micro (hotel) up to macro (chain or group) level. Interesting post and comments. I think the hotel industry has to be open to extracting customer insight and engagement from the full range of social media out there – microblogging (e.g. Twitter and others), social networks (Facebook and mmany others), forums (where you often get more meaningful discussions) and blogs.

This insight can feed into improving services, engaging with customers, marketing and communications on a micro (hotel) up to macro (chain or group) level.

]]> By: Riz http://www.hotelemarketer.com/hotel-internet-marketing/hotel-emarketing-best-practices/do-hoteliers-tweet-a-hotel-industry-introduction-to-microblogging-with-twitter/comment-page-1/#comment-420 Riz Sun, 05 Apr 2009 16:43:15 +0000 http://www.hotelemarketer.com/hotel-emarketing-best-practices/do-hoteliers-tweet-a-hotel-industry-introduction-to-microblogging-with-twitter/#comment-420 There is a lot of buzz about hotels using Twitter, but does Twitter actually generate bookings or reservations? There is a lot of buzz about hotels using Twitter, but does Twitter actually generate bookings or reservations?

]]> By: MacdonaldHotels http://www.hotelemarketer.com/hotel-internet-marketing/hotel-emarketing-best-practices/do-hoteliers-tweet-a-hotel-industry-introduction-to-microblogging-with-twitter/comment-page-1/#comment-301 MacdonaldHotels Sun, 08 Mar 2009 13:20:02 +0000 http://www.hotelemarketer.com/hotel-emarketing-best-practices/do-hoteliers-tweet-a-hotel-industry-introduction-to-microblogging-with-twitter/#comment-301 Being part of a Large Private Uk Group of Hotels, its been hard to get a focus group together before launching on Twitter, https://twitter.com/MacdonaldHotels https://twitter.com/BotleyPark But we are finding it a very nice way to get our Message across to potential guests travelling in our area, with instant offers for Room Rates and Availability of Golf Tee Times and Beauty Treatment times. I would be great to get some feeback from the end user ( our guests ), and this will be tackled late in our quest. Here's hopeing they like us. Regards MHR-Customer Service P.s Were finding it hard to locate the best software for Click through stats for promotion tracing, any ideas greatly appreciated. Being part of a Large Private Uk Group of Hotels, its been hard to get a focus group together before launching on Twitter, https://twitter.com/MacdonaldHotels https://twitter.com/BotleyPark

But we are finding it a very nice way to get our Message across to potential guests travelling in our area, with instant offers for Room Rates and Availability of Golf Tee Times and Beauty Treatment times.

I would be great to get some feeback from the end user ( our guests ), and this will be tackled late in our quest.

Here’s hopeing they like us.

Regards

MHR-Customer Service

P.s Were finding it hard to locate the best software for Click through stats for promotion tracing, any ideas greatly appreciated.

]]> By: Rob http://www.hotelemarketer.com/hotel-internet-marketing/hotel-emarketing-best-practices/do-hoteliers-tweet-a-hotel-industry-introduction-to-microblogging-with-twitter/comment-page-1/#comment-143 Rob Mon, 09 Feb 2009 15:41:42 +0000 http://www.hotelemarketer.com/hotel-emarketing-best-practices/do-hoteliers-tweet-a-hotel-industry-introduction-to-microblogging-with-twitter/#comment-143 What are your thoughts on how to measure whether the effort is converting into revenue? A "how did you find us" questinaire? What are your thoughts on how to measure whether the effort is converting into revenue? A “how did you find us” questinaire?

]]> By: Jacqui Rose http://www.hotelemarketer.com/hotel-internet-marketing/hotel-emarketing-best-practices/do-hoteliers-tweet-a-hotel-industry-introduction-to-microblogging-with-twitter/comment-page-1/#comment-78 Jacqui Rose Sun, 11 Jan 2009 02:09:32 +0000 http://www.hotelemarketer.com/hotel-emarketing-best-practices/do-hoteliers-tweet-a-hotel-industry-introduction-to-microblogging-with-twitter/#comment-78 I started using twitter for my hotel and golf course a few weeks ago! I am looking foward to growing our network and building customer loyalty. We have a few contests planned to launch in February as well as a weekly blog. You have been an invaluable resource in the start up phase. Thanks for your help! I started using twitter for my hotel and golf course a few weeks ago! I am looking foward to growing our network and building customer loyalty. We have a few contests planned to launch in February as well as a weekly blog. You have been an invaluable resource in the start up phase. Thanks for your help!

]]> By: Bill http://www.hotelemarketer.com/hotel-internet-marketing/hotel-emarketing-best-practices/do-hoteliers-tweet-a-hotel-industry-introduction-to-microblogging-with-twitter/comment-page-1/#comment-55 Bill Wed, 07 Jan 2009 00:11:23 +0000 http://www.hotelemarketer.com/hotel-emarketing-best-practices/do-hoteliers-tweet-a-hotel-industry-introduction-to-microblogging-with-twitter/#comment-55 Great post. We just got started with an integrated approach on Twitter, Facebook and Flickr and are already seeing a positive effect on our brand and guest experience. Just today for example our Twittering was mentioned in a blog post at http://tinyurl.com/9ac2xf called Twitter Can Be Used for Good. We're at http://twitter.com/HighPeaksResort (@highpeaksresort) Thanks Great post. We just got started with an integrated approach on Twitter, Facebook and Flickr and are already seeing a positive effect on our brand and guest experience.

Just today for example our Twittering was mentioned in a blog post at http://tinyurl.com/9ac2xf called Twitter Can Be Used for Good.

We’re at http://twitter.com/HighPeaksResort (@highpeaksresort)

Thanks

]]> By: Resideo.com http://www.hotelemarketer.com/hotel-internet-marketing/hotel-emarketing-best-practices/do-hoteliers-tweet-a-hotel-industry-introduction-to-microblogging-with-twitter/comment-page-1/#comment-54 Resideo.com Mon, 05 Jan 2009 18:26:15 +0000 http://www.hotelemarketer.com/hotel-emarketing-best-practices/do-hoteliers-tweet-a-hotel-industry-introduction-to-microblogging-with-twitter/#comment-54 You're welcome! We've had tremendous success in answering calls for help. Some folks never see our replies (they may be new, or they may think we're spammers), but for the folks we have helped, it's been exciting. You’re welcome!

We’ve had tremendous success in answering calls for help. Some folks never see our replies (they may be new, or they may think we’re spammers), but for the folks we have helped, it’s been exciting.

]]> By: hotel-emarketing http://www.hotelemarketer.com/hotel-internet-marketing/hotel-emarketing-best-practices/do-hoteliers-tweet-a-hotel-industry-introduction-to-microblogging-with-twitter/comment-page-1/#comment-53 hotel-emarketing Mon, 05 Jan 2009 18:23:11 +0000 http://www.hotelemarketer.com/hotel-emarketing-best-practices/do-hoteliers-tweet-a-hotel-industry-introduction-to-microblogging-with-twitter/#comment-53 Amazing what technology can do for you if you just make the effort to use it! Thanks for the great example Amazing what technology can do for you if you just make the effort to use it! Thanks for the great example

]]> By: Resideo.com http://www.hotelemarketer.com/hotel-internet-marketing/hotel-emarketing-best-practices/do-hoteliers-tweet-a-hotel-industry-introduction-to-microblogging-with-twitter/comment-page-1/#comment-52 Resideo.com Mon, 05 Jan 2009 18:20:33 +0000 http://www.hotelemarketer.com/hotel-emarketing-best-practices/do-hoteliers-tweet-a-hotel-industry-introduction-to-microblogging-with-twitter/#comment-52 As are we! We actively seek and follow the hotels on Twitter that are part of our system, so that we can pass along info & news to our site visitors. Your screenshot from @mssinglemama -- we responded to her post and were able to help her find and book a hotel room: http://twitter.com/mssinglemama/status/1086351644 :-) As are we! We actively seek and follow the hotels on Twitter that are part of our system, so that we can pass along info & news to our site visitors.

Your screenshot from @mssinglemama — we responded to her post and were able to help her find and book a hotel room:
http://twitter.com/mssinglemama/status/1086351644

:-)

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