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	<title>Hotelemarketer &#187; Hotel Online CRM</title>
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	<link>http://www.hotelemarketer.com</link>
	<description>Inspiration for the Digital Hotelier. The world of Hotel Internet Marketing, eCommerce, emarketing and Online Strategy</description>
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		<title>Rethinking Hotel Guest Satisfaction and Hotel Website Analytics</title>
		<link>http://www.hotelemarketer.com/hotel-internet-marketing/hotel-emarketing-best-practices/rethinking-hotel-guest-satisfaction-hotel-website-analytics/</link>
		<comments>http://www.hotelemarketer.com/hotel-internet-marketing/hotel-emarketing-best-practices/rethinking-hotel-guest-satisfaction-hotel-website-analytics/#comments</comments>
		<pubDate>Fri, 02 Jul 2010 17:30:06 +0000</pubDate>
		<dc:creator>JJ on Hotel Internet Marketing</dc:creator>
				<category><![CDATA[Hotel Internet Marketing]]></category>
		<category><![CDATA[Hotel Online CRM]]></category>
		<category><![CDATA[Hotel Online Strategies]]></category>
		<category><![CDATA[Hotel Social Marketing]]></category>
		<category><![CDATA[Hotel Websites and Design]]></category>
		<category><![CDATA[Hotel eMarketing Best Practices]]></category>
		<category><![CDATA[Online Analytics and ROI Tracking]]></category>
		<category><![CDATA[Tips and Tricks]]></category>
		<category><![CDATA[hotel analytics]]></category>
		<category><![CDATA[hotel employee satisfaction]]></category>
		<category><![CDATA[hotel gsi]]></category>
		<category><![CDATA[hotel guest satisfaction]]></category>
		<category><![CDATA[hotel loyalty programs]]></category>
		<category><![CDATA[hotel surveys]]></category>
		<category><![CDATA[hotel websites]]></category>

		<guid isPermaLink="false">http://www.hotelemarketer.com/?p=436</guid>
		<description><![CDATA[I want to share two very simple but powerful ideas that could radically transform the way the hotel industry utilizes measures like the hotel guest satisfaction index, web analytics, etc. 

1. Taking &#8216;measurement&#8217; beyond just ...]]></description>
		<wfw:commentRss>http://www.hotelemarketer.com/hotel-internet-marketing/hotel-emarketing-best-practices/rethinking-hotel-guest-satisfaction-hotel-website-analytics/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Transparency, the Internet and good hospitality &#8211; All the hotel’s a stage…</title>
		<link>http://www.hotelemarketer.com/hotel-online-distribution/transparency-the-internet-and-good-hospitality-all-the-hotels-a-stage/</link>
		<comments>http://www.hotelemarketer.com/hotel-online-distribution/transparency-the-internet-and-good-hospitality-all-the-hotels-a-stage/#comments</comments>
		<pubDate>Mon, 18 May 2009 18:35:28 +0000</pubDate>
		<dc:creator>JJ on Hotel Internet Marketing</dc:creator>
				<category><![CDATA[Hotel Distribution]]></category>
		<category><![CDATA[Hotel Internet Marketing]]></category>
		<category><![CDATA[Hotel Online Branding]]></category>
		<category><![CDATA[Hotel Online CRM]]></category>
		<category><![CDATA[Hotel Online PR]]></category>
		<category><![CDATA[Hotel Online Strategies]]></category>
		<category><![CDATA[Hotel Social Marketing]]></category>
		<category><![CDATA[Online Travel Agencies]]></category>
		<category><![CDATA[Tips and Tricks]]></category>
		<category><![CDATA[Web 2.0 and Travel 2.0]]></category>
		<category><![CDATA[hotel experiences]]></category>
		<category><![CDATA[hotel guests]]></category>
		<category><![CDATA[hotel internet videos]]></category>
		<category><![CDATA[hotel metasearch]]></category>
		<category><![CDATA[hotel reviews]]></category>
		<category><![CDATA[OTAs]]></category>
		<category><![CDATA[transparency]]></category>

		<guid isPermaLink="false">http://www.hotelemarketer.com/?p=297</guid>
		<description><![CDATA[We accept the reality of the world with which we are presented. We&#8217;ve become bored with watching actors give us phony emotions. We are tired of pyrotechnics and special effects. While the world he inhabits ...]]></description>
		<wfw:commentRss>http://www.hotelemarketer.com/hotel-online-distribution/transparency-the-internet-and-good-hospitality-all-the-hotels-a-stage/feed/</wfw:commentRss>
		<slash:comments>3</slash:comments>
		</item>
		<item>
		<title>Social lessons from Twitter</title>
		<link>http://www.hotelemarketer.com/hotel-internet-marketing/hotel-emarketing-best-practices/social-lessons-from-twitter/</link>
		<comments>http://www.hotelemarketer.com/hotel-internet-marketing/hotel-emarketing-best-practices/social-lessons-from-twitter/#comments</comments>
		<pubDate>Wed, 18 Feb 2009 19:41:29 +0000</pubDate>
		<dc:creator>JJ on Hotel Internet Marketing</dc:creator>
				<category><![CDATA[Hotel Internet Marketing]]></category>
		<category><![CDATA[Hotel Online Branding]]></category>
		<category><![CDATA[Hotel Online CRM]]></category>
		<category><![CDATA[Hotel Online PR]]></category>
		<category><![CDATA[Hotel Online Strategies]]></category>
		<category><![CDATA[Hotel Social Marketing]]></category>
		<category><![CDATA[Hotel Viral Marketing]]></category>
		<category><![CDATA[Hotel eMarketing Best Practices]]></category>
		<category><![CDATA[Online Marketing Tools]]></category>
		<category><![CDATA[Tips and Tricks]]></category>
		<category><![CDATA[Web 2.0 and Travel 2.0]]></category>
		<category><![CDATA[hotel branding]]></category>
		<category><![CDATA[hotel emarketing]]></category>
		<category><![CDATA[hotel marketing]]></category>
		<category><![CDATA[hotel social media]]></category>
		<category><![CDATA[hotel web marketing]]></category>
		<category><![CDATA[research]]></category>
		<category><![CDATA[twitter]]></category>
		<category><![CDATA[twitter marketing]]></category>
		<category><![CDATA[twitter survey]]></category>
		<category><![CDATA[twitterati]]></category>

		<guid isPermaLink="false">http://www.hotelemarketer.com/?p=216</guid>
		<description><![CDATA[“Great…another lame social networking site. I don’t have time for this stuff! Heck, I hardly use my Facebook account…how do people manage to keep these things updated anyway?” exclaims a fellow hotelier. On some days ...]]></description>
		<wfw:commentRss>http://www.hotelemarketer.com/hotel-internet-marketing/hotel-emarketing-best-practices/social-lessons-from-twitter/feed/</wfw:commentRss>
		<slash:comments>9</slash:comments>
		</item>
		<item>
		<title>Hospitality Bloggers and Experts &#8211; Thoughts on Hotel Internet Marketing in 2009</title>
		<link>http://www.hotelemarketer.com/hotel-online-distribution/hospitality-bloggers-and-experts-thoughts-on-hotel-internet-marketing-in-2009/</link>
		<comments>http://www.hotelemarketer.com/hotel-online-distribution/hospitality-bloggers-and-experts-thoughts-on-hotel-internet-marketing-in-2009/#comments</comments>
		<pubDate>Tue, 27 Jan 2009 05:06:23 +0000</pubDate>
		<dc:creator>JJ on Hotel Internet Marketing</dc:creator>
				<category><![CDATA[Hotel Blogs and Blogging]]></category>
		<category><![CDATA[Hotel Distribution]]></category>
		<category><![CDATA[Hotel Industry News]]></category>
		<category><![CDATA[Hotel Online Advertising]]></category>
		<category><![CDATA[Hotel Online Branding]]></category>
		<category><![CDATA[Hotel Online CRM]]></category>
		<category><![CDATA[Hotel Online PR]]></category>
		<category><![CDATA[Hotel Online Strategies]]></category>
		<category><![CDATA[Hotel Social Marketing]]></category>
		<category><![CDATA[Hotel eCommerce]]></category>
		<category><![CDATA[Hotel eMarketing Best Practices]]></category>
		<category><![CDATA[Hotel emarketers and people]]></category>
		<category><![CDATA[Online Marketing Training and Courses]]></category>
		<category><![CDATA[Tips and Tricks]]></category>
		<category><![CDATA[Web 2.0 and Travel 2.0]]></category>
		<category><![CDATA[best practices]]></category>
		<category><![CDATA[collaboration]]></category>
		<category><![CDATA[hotel bloggers]]></category>
		<category><![CDATA[hotel blogging]]></category>
		<category><![CDATA[hotel ebusiness]]></category>
		<category><![CDATA[hotel ecommerce]]></category>
		<category><![CDATA[hotel emarketing]]></category>
		<category><![CDATA[hotel experts]]></category>
		<category><![CDATA[hotel marketing]]></category>
		<category><![CDATA[hotel marketing tips]]></category>
		<category><![CDATA[hotel social media]]></category>
		<category><![CDATA[hotel social networking]]></category>
		<category><![CDATA[hotel technology]]></category>
		<category><![CDATA[hotel trends]]></category>
		<category><![CDATA[recession]]></category>

		<guid isPermaLink="false">http://www.hotelemarketer.com/hotel-online-distribution/hospitality-bloggers-and-experts-thoughts-on-hotel-internet-marketing-in-2009/</guid>
		<description><![CDATA[Very early on this month, a colleague (thanks Lola!) sent me a copy of Peter Kim’s collaborative compilation of thoughts by bloggers on Social Media. I loved the format and the power that collaboration could harness…bringing together the ...]]></description>
		<wfw:commentRss>http://www.hotelemarketer.com/hotel-online-distribution/hospitality-bloggers-and-experts-thoughts-on-hotel-internet-marketing-in-2009/feed/</wfw:commentRss>
		<slash:comments>8</slash:comments>
		</item>
		<item>
		<title>Will Artificial Intelligence spell the end of the TripAdvisor Model?</title>
		<link>http://www.hotelemarketer.com/hotel-industry-news/will-artificial-intelligence-spell-the-end-of-the-tripadvisor-model/</link>
		<comments>http://www.hotelemarketer.com/hotel-industry-news/will-artificial-intelligence-spell-the-end-of-the-tripadvisor-model/#comments</comments>
		<pubDate>Fri, 09 Jan 2009 19:39:33 +0000</pubDate>
		<dc:creator>JJ on Hotel Internet Marketing</dc:creator>
				<category><![CDATA[Hotel Blogs and Blogging]]></category>
		<category><![CDATA[Hotel Industry News]]></category>
		<category><![CDATA[Hotel Online CRM]]></category>
		<category><![CDATA[Hotel Referral Marketing]]></category>
		<category><![CDATA[Hotel Social Marketing]]></category>
		<category><![CDATA[Hotel eCommerce]]></category>
		<category><![CDATA[Online Marketing Tools]]></category>
		<category><![CDATA[Online Travel Agencies]]></category>
		<category><![CDATA[Web 2.0 and Travel 2.0]]></category>
		<category><![CDATA[artificial intelligence]]></category>
		<category><![CDATA[hotel crm]]></category>
		<category><![CDATA[hotel emarketing]]></category>
		<category><![CDATA[hotel guests]]></category>
		<category><![CDATA[Hotel Internet Marketing]]></category>
		<category><![CDATA[hotel marketing]]></category>
		<category><![CDATA[hotel online tools]]></category>
		<category><![CDATA[hotel opinions]]></category>
		<category><![CDATA[hotel review sites]]></category>
		<category><![CDATA[hotel reviews]]></category>
		<category><![CDATA[tripadvisor]]></category>

		<guid isPermaLink="false">http://www.hotelemarketer.com/hotel-industry-news/will-artificial-intelligence-spell-the-end-of-the-tripadvisor-model/</guid>
		<description><![CDATA[Travel and Hotel Reviews&#8230;love &#8216;em or hate &#8216;em, they&#8217;re here to stay. The question just begs to be asked though&#8230;just how long will the user-generated model of referrals really last? 
TripAdvisor is used as an ...]]></description>
		<wfw:commentRss>http://www.hotelemarketer.com/hotel-industry-news/will-artificial-intelligence-spell-the-end-of-the-tripadvisor-model/feed/</wfw:commentRss>
		<slash:comments>5</slash:comments>
		</item>
		<item>
		<title>Hotel Jobs &#8211; A Hoteliers Guide to Job Hunting in the New Online World</title>
		<link>http://www.hotelemarketer.com/hotel-industry-news/hotel-jobs-a-hoteliers-guide-to-job-hunting-in-the-new-online-world/</link>
		<comments>http://www.hotelemarketer.com/hotel-industry-news/hotel-jobs-a-hoteliers-guide-to-job-hunting-in-the-new-online-world/#comments</comments>
		<pubDate>Wed, 07 Jan 2009 21:48:41 +0000</pubDate>
		<dc:creator>JJ on Hotel Internet Marketing</dc:creator>
				<category><![CDATA[Hotel Industry News]]></category>
		<category><![CDATA[Hotel Internet Videos]]></category>
		<category><![CDATA[Hotel Online Branding]]></category>
		<category><![CDATA[Hotel Online CRM]]></category>
		<category><![CDATA[Hotel Online PR]]></category>
		<category><![CDATA[Hotel Online Strategies]]></category>
		<category><![CDATA[Hotel Social Marketing]]></category>
		<category><![CDATA[Hotel eMarketing Best Practices]]></category>
		<category><![CDATA[Hotel emarketers and people]]></category>
		<category><![CDATA[Tips and Tricks]]></category>
		<category><![CDATA[Web 2.0 and Travel 2.0]]></category>
		<category><![CDATA[guide]]></category>
		<category><![CDATA[hotel careers]]></category>
		<category><![CDATA[hotel emarketer]]></category>
		<category><![CDATA[hotel jobs]]></category>
		<category><![CDATA[hotel networking]]></category>
		<category><![CDATA[hotel networks]]></category>
		<category><![CDATA[hotel online marketing]]></category>
		<category><![CDATA[hotel people]]></category>
		<category><![CDATA[hotel social networking]]></category>
		<category><![CDATA[hotelier]]></category>
		<category><![CDATA[hoteliers]]></category>
		<category><![CDATA[how to]]></category>

		<guid isPermaLink="false">http://www.hotelemarketer.com/hotel-industry-news/hotel-jobs-a-hoteliers-guide-to-job-hunting-in-the-new-online-world/</guid>
		<description><![CDATA[Hoteliers are fantastic with people. Isn’t that what we’re paid for? But not all hoteliers are comfortable with technology…yet. Especially when it comes to getting the max out of the social revolution online. The good ...]]></description>
		<wfw:commentRss>http://www.hotelemarketer.com/hotel-industry-news/hotel-jobs-a-hoteliers-guide-to-job-hunting-in-the-new-online-world/feed/</wfw:commentRss>
		<slash:comments>30</slash:comments>
		</item>
		<item>
		<title>The new era of Hotel Experience Marketing &#8211; Choice is the new King, All hail the King</title>
		<link>http://www.hotelemarketer.com/hotel-online-distribution/the-new-era-of-hotel-experience-marketing-choice-is-the-new-king-all-hail-the-king/</link>
		<comments>http://www.hotelemarketer.com/hotel-online-distribution/the-new-era-of-hotel-experience-marketing-choice-is-the-new-king-all-hail-the-king/#comments</comments>
		<pubDate>Wed, 07 Jan 2009 17:33:04 +0000</pubDate>
		<dc:creator>JJ on Hotel Internet Marketing</dc:creator>
				<category><![CDATA[Hotel Distribution]]></category>
		<category><![CDATA[Hotel Online CRM]]></category>
		<category><![CDATA[Hotel Online Strategies]]></category>
		<category><![CDATA[Hotel Social Marketing]]></category>
		<category><![CDATA[Hotel Websites and Design]]></category>
		<category><![CDATA[Hotel eCommerce]]></category>
		<category><![CDATA[Hotel eMarketing Best Practices]]></category>
		<category><![CDATA[Online Analytics and ROI Tracking]]></category>
		<category><![CDATA[Online Marketing Tools]]></category>
		<category><![CDATA[Online Travel Agencies]]></category>
		<category><![CDATA[Web 2.0 and Travel 2.0]]></category>
		<category><![CDATA[choice marketing]]></category>
		<category><![CDATA[experience engine]]></category>
		<category><![CDATA[hotel crm]]></category>
		<category><![CDATA[hotel experience marketing]]></category>
		<category><![CDATA[Hotel Internet Marketing]]></category>
		<category><![CDATA[hotel marketing]]></category>
		<category><![CDATA[hotel online marketing]]></category>
		<category><![CDATA[Hotel Referral Marketing]]></category>
		<category><![CDATA[hotel social networking]]></category>
		<category><![CDATA[travel experience engine]]></category>

		<guid isPermaLink="false">http://www.hotelemarketer.com/hotel-online-distribution/the-new-era-of-hotel-experience-marketing-choice-is-the-new-king-all-hail-the-king/</guid>
		<description><![CDATA[Following on from the earlier articles, Back to the Future: Meet the hotel guest of 2020&#160;(September 2008)&#160;5 Future Developments that will revolutionize Online Hotel Marketing&#160;(October 2008), here are some thoughts on the role of Choice ...]]></description>
		<wfw:commentRss>http://www.hotelemarketer.com/hotel-online-distribution/the-new-era-of-hotel-experience-marketing-choice-is-the-new-king-all-hail-the-king/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Do Hoteliers Tweet? A Hotel Industry introduction to microblogging with Twitter</title>
		<link>http://www.hotelemarketer.com/hotel-internet-marketing/hotel-emarketing-best-practices/do-hoteliers-tweet-a-hotel-industry-introduction-to-microblogging-with-twitter/</link>
		<comments>http://www.hotelemarketer.com/hotel-internet-marketing/hotel-emarketing-best-practices/do-hoteliers-tweet-a-hotel-industry-introduction-to-microblogging-with-twitter/#comments</comments>
		<pubDate>Fri, 02 Jan 2009 14:49:24 +0000</pubDate>
		<dc:creator>JJ on Hotel Internet Marketing</dc:creator>
				<category><![CDATA[Hotel Blogs and Blogging]]></category>
		<category><![CDATA[Hotel Mobile Marketing]]></category>
		<category><![CDATA[Hotel Online Branding]]></category>
		<category><![CDATA[Hotel Online CRM]]></category>
		<category><![CDATA[Hotel Online PR]]></category>
		<category><![CDATA[Hotel Social Marketing]]></category>
		<category><![CDATA[Hotel eMarketing Best Practices]]></category>
		<category><![CDATA[Online Marketing Tools]]></category>
		<category><![CDATA[Tips and Tricks]]></category>
		<category><![CDATA[Web 2.0 and Travel 2.0]]></category>
		<category><![CDATA[hotel blogs]]></category>
		<category><![CDATA[hotel crm]]></category>
		<category><![CDATA[hotel emarketing]]></category>
		<category><![CDATA[Hotel Internet Marketing]]></category>
		<category><![CDATA[hotel microblogging]]></category>
		<category><![CDATA[hotels social media]]></category>
		<category><![CDATA[hotels web 2.0]]></category>
		<category><![CDATA[twitter]]></category>

		<guid isPermaLink="false">http://www.hotelemarketer.com/hotel-emarketing-best-practices/do-hoteliers-tweet-a-hotel-industry-introduction-to-microblogging-with-twitter/</guid>
		<description><![CDATA[The world has been ‘atwitter’ for quite a while now, and the thousands of people join Twitter by the day…and even more ‘tweet’ about their lives, their work, their passions and in some misguided cases, ...]]></description>
		<wfw:commentRss>http://www.hotelemarketer.com/hotel-internet-marketing/hotel-emarketing-best-practices/do-hoteliers-tweet-a-hotel-industry-introduction-to-microblogging-with-twitter/feed/</wfw:commentRss>
		<slash:comments>15</slash:comments>
		</item>
		<item>
		<title>Hotel Referral Marketing &#8211; Hotel Guests are a key Distribution Channel of the future</title>
		<link>http://www.hotelemarketer.com/hotel-online-distribution/hotel-referral-marketing-hotel-guests-are-a-key-distribution-channel-of-the-future/</link>
		<comments>http://www.hotelemarketer.com/hotel-online-distribution/hotel-referral-marketing-hotel-guests-are-a-key-distribution-channel-of-the-future/#comments</comments>
		<pubDate>Tue, 11 Nov 2008 18:22:01 +0000</pubDate>
		<dc:creator>JJ on Hotel Internet Marketing</dc:creator>
				<category><![CDATA[Hotel Affiliate Marketing]]></category>
		<category><![CDATA[Hotel Distribution]]></category>
		<category><![CDATA[Hotel Online CRM]]></category>
		<category><![CDATA[Hotel Online Strategies]]></category>
		<category><![CDATA[Hotel Referral Marketing]]></category>
		<category><![CDATA[Hotel Social Marketing]]></category>
		<category><![CDATA[Web 2.0 and Travel 2.0]]></category>
		<category><![CDATA[hotel crm]]></category>
		<category><![CDATA[hotel ecommerce]]></category>
		<category><![CDATA[hotel emarketing]]></category>
		<category><![CDATA[hotel guest referrals]]></category>
		<category><![CDATA[hotel guests]]></category>
		<category><![CDATA[Hotel Internet Marketing]]></category>
		<category><![CDATA[hotel marketing]]></category>
		<category><![CDATA[hotel technology]]></category>
		<category><![CDATA[hotel trends]]></category>
		<category><![CDATA[hotel web marketing]]></category>
		<category><![CDATA[travel marketing]]></category>
		<category><![CDATA[travel referral marketing]]></category>
		<category><![CDATA[UGM]]></category>

		<guid isPermaLink="false">http://www.hotelemarketer.com/?p=50</guid>
		<description><![CDATA[I’ve been racking my brain for the last few weeks over what to write about. The interesting thing is that it’s not lack of choice that’s been the trouble…it’s too much of it! From the ...]]></description>
		<wfw:commentRss>http://www.hotelemarketer.com/hotel-online-distribution/hotel-referral-marketing-hotel-guests-are-a-key-distribution-channel-of-the-future/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>5 Web trends that will change Hotel Internet Marketing</title>
		<link>http://www.hotelemarketer.com/hotel-internet-marketing/hotel-emarketing-best-practices/5-web-trends-that-will-change-hotel-internet-marketing/</link>
		<comments>http://www.hotelemarketer.com/hotel-internet-marketing/hotel-emarketing-best-practices/5-web-trends-that-will-change-hotel-internet-marketing/#comments</comments>
		<pubDate>Sat, 18 Oct 2008 14:32:40 +0000</pubDate>
		<dc:creator>JJ on Hotel Internet Marketing</dc:creator>
				<category><![CDATA[Hotel Internet Videos]]></category>
		<category><![CDATA[Hotel Localization and Translation]]></category>
		<category><![CDATA[Hotel Maps and Internet Local Search]]></category>
		<category><![CDATA[Hotel Online Advertising]]></category>
		<category><![CDATA[Hotel Online Branding]]></category>
		<category><![CDATA[Hotel Online CRM]]></category>
		<category><![CDATA[Hotel Online Strategies]]></category>
		<category><![CDATA[Hotel Search Marketing]]></category>
		<category><![CDATA[Hotel Search Optimization]]></category>
		<category><![CDATA[Hotel Websites and Design]]></category>
		<category><![CDATA[Hotel eCommerce]]></category>
		<category><![CDATA[Hotel eMarketing Best Practices]]></category>
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		<description><![CDATA[5 Future Developments that will revolutionize Online Hotel Marketing: “For tomorrow belongs to the people who prepare for it today”, says a famous proverb…and what better fit to apply this than in the world of ...]]></description>
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